Positive Steps, who deliver the Careers Service, Youth Justice Service, Missing from Home Service and elements of Early Help provision in Oldham, has always prided itself on integrated working – ensuring that clients who access more than one of our offers get a joined up service – and that staff work together to get the best results for our service users.

During the current crisis, we have already adapted our ways of working to ensure that we are undertaking face to face contact with our clients only where this is absolutely essential, whilst still delivering our full range of support services. We have introduced video interviews, online resources, chat facilities and more – and we’ll shortly be adding to our new ways of working with more on-line resources for our clients to access.

To make the best use of our staff, we are asking people to work in an even more integrated manner – our support staff are working with Early Help colleagues and our admin staff will be undertaking intervention and welfare assessments for young carers and their families to make sure they are “checked in” with on a regular basis.

Additionally, we are signposting those young people and their families who are suffering anxiety in relation to their education, employment and training to our partner agencies.

We are also proud to be working alongside the Council, Oldham Foodbank and Action Together to coordinate the delivery of emergency food and other essential personal and household basic items to people in need.

All of this extra support is in addition to the normal ongoing delivery of our day to day commissioned services.